We will gladly accept the return of products with no questions asked 14 days from the dated delivery.  Full refund-excluding shipping-will be accepted once product is returned & inspected. All returns are discarded after inspection. Money will be refunded to your account within 7 days of being received to address below.

LunatiCK Cosmetic Labs
2018 South 1st street
Milwaukee, WI

If your package is confirmed delivered from USPS and you think your package may have been lost or stolen kindly file a claim with your local postal service. Thank you for your understanding.

Shipping Policy: 

Shipping Time: Normally 2-10 business days 

Shipping Time: Normally 2-6 weeks
Orders are not processed or shipped on Saturday or Sunday. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by USPS other parties only as an estimate. 

Import duties, charges, & taxes vary from country to country and are not included in the item price or shipping cost. These charges are the buyers responsibly & we do not know how much your country will charge. Please check with your countries customs office to determine what additional costs may be prior to purchasing.
Every country handles customs differently. They can choose to hold, reject your item at any time causing further delay. LunatiCK Cosmetic Labs has NO control over this and we highly recommend customers to check with the applicable customs offices prior to placing an order.
We will not declare your item as a lower amount or mark as a gift for lower fees. This action is illegal and we will not do this.

We do not ship to Brazil, Italy or Nigeria . We hope to have retailers in your country soon!

We do not accept eChecks.